Cancellation Form – HeroNet Home Internet

HeroNet Cancellation Policy
  • The cancellation fee will be charged together with the last month’s charge if canceled within a year. (one-year-contract customers only)
  • If you paid the deposit for a modem, the deposit will be refunded to you when you return the modem.
  • The monthly fee for the final month WILL NOT be prorated. If canceled in the middle of the month, the monthly fee will be charged in full amount.

    Please fill out the form below for HeroNet Internet cancellation.

    User Information








    Location of Internet




    Cancellation Details

    PCSMove to on-base housingOther



    Inquiry

    If you have any questions, please feel free to comment below.

    HeroNet Cancellation Policy

    • The cancellation fee will be charged together with the last month’s charge if canceled within a year. (one-year-contract customers only)
    • If you paid the deposit for a modem, the deposit will be refunded to you when you return the modem.
    • The monthly fee for the final month WILL NOT be prorated. If canceled in the middle of the month, the monthly fee will be charged in full amount.

    Once we receive your information, we will schedule an appointment for you to visit our office to return your equipment.