HeroNet Cancellation Policy
- The cancellation fee will be charged together with the last month’s charge if canceled within a year. (one-year-contract customers only)
- If you paid the deposit for a modem, the deposit will be refunded to you when you return the modem.
- The monthly fee for the final month WILL NOT be prorated. If canceled in the middle of the month, the monthly fee will be charged in full amount.