HeroNet Provider E-mail account problem (~@heronet.ne.jp)

To our customer who is currently using ~@heronet.ne.jp e-mail address,

Thank you for using our services.

Starting on June 19, 2020, some of the customer had informed us that they were unable to send an e-mail or had been blocked through G-mail with our company’s provided e-mail address. After looking into the matter, we found some small issues that needed our attention and we are currently fixing the said issues at the moment.

We deeply apologize for any inconveniences it will cost while we are fixing the issues.We will fix the issues with utmost urgency. Please bear with us and we hope for our dear customer’s understanding of the matter.

Again, we deeply apologize for the inconvenience.