Notice of change in office hours

In order to reduce the risks of spreading novel coronavirus and protect safety of our customers and staff, we are going to adjust office hours as follows.

Mon- Fri9:00- 16:00 (By appointment only)

Sat, Sun, Japanese HolidaysClosed

Some of our staff work remotely, but will be available online to assist you.

  • HeroNet customers
    Please contact us by web form, Facebook messenger, phone, or E-mail for payment, technical support, plan change and cancellation.
  • New Contract
    You can now easily sign up for our new service online. Please submit the request form from our website!

*Please make an appointment before you visit our office.

Thank you for your understanding. Please stay safe!