Dear customers,
We are sorry to inform you that we will not be accepting in-person customers who have traveled or moved from areas under a state of emergency within the last two weeks.
If you have visited those restricted areas within the last two weeks and want to apply for our service or request customer support, please contact us by phone or online request from on our website.
<AREAS UNDER STATE OF EMERGENCY>
OKINAWA, TOKYO, SAITAMA, CHIBA, KANAGAWA, OSAKA, IBARAKI, TOCHIGI, GUNMA, SHIZUOKA, KYOTO, HYOGO, FUKUOKA
<PHONE>
0176-53-5136 (from JP phone)
011-81-176-53-5136 (from US phone)
<ONLINE>
New contract/ Change of plan/ Technical support/ Other Inquiries
https://heronet.ne.jp/forms
Thank you for your cooperation.
HeroNet
