Dear Valued Customers,
Thank you for using our services.
An NTT network outage occurred in the following areas, which caused some collaboration optical fiber services and other internet connections to become unavailable. The issue has now been resolved, and services have been restored.
We sincerely apologize for the inconvenience caused to customers using our internet services.
Please see the updated restoration details below.
[Date and Time]Monday, May 25, 2026
From approximately 7:12 PM to 7:37 PM [Affected Areas]
Akita, Aomori, and Iwate Prefectures [Cause]
Currently under investigation
