Home Internet Application Form – Misawa –

HeroNet Optical Fiber Internet – Misawa and surrounding area –


This application form is for customers in Misawa and surrounding areas only.  For Kyotango customers, please go to Kyotango online application. For Shariki customers, please go to Shariki online application.

    Please fill out the form below for HeroNet Internet application.

    User Information

    Location of Internet

    Moving from on-base to off-base

    Yes Check yes if you are relocating from on-base housing to off-base housing.


    Monthly plan *

    Hero L Plan – One year contract
    Monthly Fee -First Year- ¥8,800/month
    Monthly Fee -2nd Year~- ¥6,600/month
    Installation Fee ¥0 FREE -Special offer for Hero L Plan-
    Sign-up Fee ¥3,300
    Cancellation Fee ¥16,500 if cancelled within a year
    Hero S Plan – Month-to-Month contract
    Monthly Fee ¥8,800/month
    Installation Fee ¥6,600 ~ ¥22,000
    Sign-up Fee ¥3,300
    Cancellation Fee ¥0
    IRH Plan (For selected houses only)
    Monthly Fee ¥6,600/month
    Installation Fee ¥0
    Sign-up Fee ¥0
    Cancellation Fee ¥0

    Installation fee

    Installation Fee will be charged if you select Hero S Plan.
    We will notify you of the total amount for installation fee when the installation schedule is confirmed.

    Rental VPN router

    Yes Check if you would like to add VPN router(¥2,200/month) to monthly plan.

    Payment method *


    It is not necessary to upload information if the application was done in person at our office.

    Please upload your ID(Military ID, Passport, or U.S. Driver’s license).
    *You can take picture or scan the documents

    Upload ID*

    Military ID, Passport,or U.S. Driver’s license