Notice of Office Closure for Holidays – Dec 29~Jan 3

Dear customers,

Please be informed that HeroNet office will be closed due to Japanese Holidays as follows.

Closed  December 29, 2021 ~ January 3, 2022

Change of business hours: 9:00 ~ 12:00 on December 28, 2021

Email responses, technical support requests and etc, will be unavailable for these days.

For urgent inquiries, please contact emergency contact line : 080-6023-5136(10:00 ~ 17:00)

Online request form

(Technical support, New application, Cancellation, Other inquiries)
You can send request forms 24/7. We will reply to your request when business resumes on January 4.

We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.

We’re looking forward to serving you again in 2022!