To Our Valued Customers,
Thank you for using our data communication services.
We would like to inform you that the connectivity issue affecting customers subscribed to our Mobile Hotspot Plan, which began around 4:00 PM on Tuesday, May 20, 2025, has now been resolved.
The service is currently operating normally.
■ Service Disruption Period
Tuesday, May 20, 2025 – from approximately 3:23 PM to 5:16 PM
■ Affected Customers
Customers subscribed to the Mobile Hotspot Plan
■ Resuming Service
If you are still experiencing issues, please try restarting your device. The service should function normally afterward.
If you have any questions, please do not hesitate to contact our customer support team.
