NTT FLET`S Network Disruption Restored
Dear HeroNet customers,An issue with NTT East Japan FLET’S network connections occurred in some parts of…
Internet Service Provider in Misawa, Japan
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Network Outage(Oirase Town / Rokunohe Town)
Dear HeroNet customers,A part of HeroNet internet services is not available now due to NTT Network failure.The…
Summer Holidays Notice – Office closure 8/11, 8/14, 8/15, 8/16
We are closed on August 11th, 14th, 15th, 16th, 2023 due to “Mountain Day – 山の日(Yamano Hi)” and Ja…
Notice of Email Server Migration for “heronet.ne.jp”
To All Customers, Thank you for using our services. We sincerely appreciate your continued support. We would l…
Notice office closures for new-year holidays -Dec 29 ~ Jan 3
Please be informed that HeroNet office will be closed due to Japanese Holidays. Closed: December 29, 2022…
HeroNet VPN Router – Network problem
We have received some reports regarding VPN router connectivity issues. If you are experiencing connectivity p…
Office closure notice – Nov 23, 2022 – Labor Thanksgiving Day
The HeroNet office will be closed due to Japanese Holiday as follows. Date: November 23, Monday -L…
Dear customers,
HeroNet office will be closed on October 10 ,2022 due to Japanese holiday – “Sports Day ”. We apologize …
Office closure notice – September 19 ,2022
Dear customers, HeroNet office will be closed on September 19 ,2022 due to Japanese holiday – “Respect f…
Summer Holidays Notice – Office closure 8/11, 8/15, 8/16
Dear valued customers, HeroNet office will be closed on August 11th, 15th, 16th, 2022 due to “Mountain Day …
Office closure notice – July 18, 2022 –
Dear customers, HeroNet office will be closed on July 18 ,2022 due to Japanese holiday – “Mari…
Internet Explorer 11 has now retired and is out of support
Microsoft officially ended the support of Internet Explorer 11 on June 15, 2022, and has removed it out of Win…
Notice of Golden Week Office Schedule
Thank you for your patronage. Please be informed that HeroNet Online office will be closed for Golden Week hol…
Security Warning – spoofing HeroNet email addresses
Dear valued customers, Some HeroNet users notified us that they had received suspicious emails that look like …
Server Maintenance Notice – April 11, 2022
Dear valued customers, Due to Internet server maintenance, some HeroNet users may experience momentary interru…
